Insurance Virtual Assistant – Personal Lines (Auto & Homeowners Insurance)

Rate / Wage / Salary
PHP 162.00 / hr
Type Of Work
Full-time
Date Updated
May 23, 2026
Job category
Admin and Operations
Required availability
Monday–Friday, US Business Hours
Skill Requirement
Personal Lines InsuranceAuto InsuranceHomeowners InsuranceInsurance QuotingPolicy RenewalsEndorsementsHawkSoftInsurance Processing
Job Overview


Job Description:


We are seeking an experienced Insurance Virtual Assistant with a strong background in U.S. Personal Lines Insurance. The ideal candidate has hands-on experience handling Auto Insurance, Homeowners Insurance, and other Personal Lines policies from quoting through policy servicing.



Responsibilities

  • Prepare and process insurance quotes for Auto and Homeowners policies
  • Handle pre-binding requirements and policy issuance
  • Process renewals, endorsements, cancellations, and reinstatements
  • Review policy documents for accuracy and completeness
  • Communicate with insurance carriers and clients via email and phone
  • Update and maintain client records in agency management systems
  • Follow up on pending items and ensure timely completion of tasks
  • Provide excellent customer service and administrative support



Requirements

  • Previous experience working for a U.S.-based insurance agency
  • Strong knowledge of Personal Lines Insurance
  • Experience with Auto Insurance and Homeowners Insurance policies
  • Familiarity with carrier portals and agency management systems
  • Experience using:
    • EZLynx
    • QuoteRush
    • HawkSoft
  • Excellent English communication skills (written and verbal)
  • Strong attention to detail and organizational skills
  • Reliable internet connection and suitable work-from-home setup
  • Ability to work independently and manage multiple tasks



Compensation & Benefits

  • Paid training provided
  • Starting pay: PHP 162/hour after training
  • Long-term and stable employment
  • SSS
  • PhilHealth
  • Internet reimbursement
  • 13th Month Pay
  • Paid Time Off (PTO)
  • Holiday Pay



How to Apply

Send your updated resume and a summary of your insurance experience to:

careers@accessaip.com

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